Delivery

  1. SOCIAL DISTANCING WILL BE ADHERED TO ALL TIMES!!!

  2. Cut off time for next day orders is 4pm

  3. We deliver cakes to all London postcode areas Monday to Saturday between 10am and 4pm. We cannot guarantee an exact delivery time as this depends on volume of deliveries on the day and traffic routes.

  4. We will not enter buildings but will notify customer when driver is at address to come down to collect their cake(s).

  5. Once the cake is collected by the customer at their delivery address, Sponge and Cream will not be held liable/responsible for any damages which might occur at the customer’s venue.

  6. If the customer is not at home at the agreed time the cake will be kept at our premises for 2 more days within which time the customer will need to make payment for another delivery.

  7. We do not offer refunds for cakes that we could not deliver due to the customer not being at the delivery address at the agreed time.

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